Privacy Policy

Who we are

Our website address is: https://electrical-assistance.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. All other embedded meta data is removed from pictures on our server.

Contact forms

Our contact form sends a simple email with your details as per the contact form itself.

Your details are sent via email to ourselves for the purposes of replying and actioning your communication. Upon the commencement of our communication, all personally identifiable data is removed from our system.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Anonimised data is collected for the sake of completing website analytical work. This data includes details about how you arrived at our site, which keywords (if any) you used to find our site, how long you spend on each page, and what type of device you are using (laptop/mobile/etc…)

This data contains no personally identifiable information and is used purely for the purposes of statistical comparison of our website, by the website owners only.

Adsense

For the purposes of showing you relevant ads to the content you are viewing, we use Google Adsense. This program uses Google Data to provide you with a personal experience and show relevant ads to you.

The data contains nothing personally identifiable and is used purely for the purposes of providing relevance to the ads shown.

  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
  • Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.)

Who we share your data with

Your data is shared with Google for the purposes of both Analytics and also for the Adsense program (in order to serve relevant ads)

Any data shared is non-identifiable and not shared with any other 3rd party at any time

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your data will be automatically transferred to Google for the purposes of Analytics and Adsense (relevant ad serving)

Your contact information

Electrical Assistance

email: [email protected]

Additional information

How we protect your data

Your data is sent between ourselves and Google only using HTTPS server software. This is industry standard and enables you to feel secure in the knowledge that your data is safe

What data breach procedures we have in place

Any data breaches are reported to the Information Comissioners Office, ICO UK

What third parties we receive data from

We receive no personal data from any 3rd parties. Any data received by ourselves from Google is limited to that which is non-identifiable at any time

What automated decision making and/or profiling we do with user data

We make no automated decision making and/or profiling with your user data.

Industry regulatory disclosure requirements

We fully comply with the European GDPR regulations at all times. If you have any issues or would like further clarification about the use of your data, please contact us on: [email protected]